Privacy Policy

Introduction

Your privacy is paramount to us. This document outlines our approach to online privacy for the websites www.opticalmedia.co.uk and www.opticalmediauk.com (referred to hereafter as "the Websites") managed by OpticalMedia and its subsidiaries ("OpticalMedia", "we", "us", "our"). This policy details the collection, use, and protection of personal information we gather from you. By using the Websites, you agree to the practices described in this policy.

Data Protection Laws

OpticalMedia is dedicated to upholding your privacy, acting in compliance with UK data protection laws. We take our responsibilities as a data controller seriously, ensuring that the personal data we collect is processed in line with legal obligations.

External Links

The Websites may contain links to external sites, not governed by this privacy policy. We advise reviewing the privacy policies of any external sites you visit, as OpticalMedia is not responsible for their content or privacy practices.

Collection of Personal Information

During your interaction with the Websites, we may collect personal details such as:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Occupation

This information enables us to enhance your experience and provide services tailored to your needs.

Non-Personal Information

We also collect non-personal data (e.g., browser type, operating system) to improve the Websites' design and content, personalising your user experience further.

Use of Personal Information

Your personal data may be used by OpticalMedia, its affiliates, and trusted third parties for purposes including, but not limited to:

  • Responding to enquiries

  • Sending newsletters and promotional materials (with your consent)

  • Market research

  • Surveys related to our services

Marketing Communications

With your permission, we may send you emails about our services and third-party offerings. You can opt out at any time by following the unsubscribe instructions provided in these communications.

Disclosure of Personal Information

We may share your data with third-party service providers performing functions on our behalf (e.g., website hosting). These entities are obligated to protect your data and are restricted from using it for purposes beyond what we specify.

International Data Transfers

Your information may be transferred to, and processed in, countries outside the European Economic Area. We ensure that appropriate safeguards are in place for such transfers to protect your data.

Cookies and Tracking

We utilise cookies and tracking technologies to personalise and improve your experience on the Websites. These tools do not collect personal identifying information. You have the option to disable cookies, which may impact the Websites' functionality.

Data Accuracy and Security

We strive to keep your information accurate and up to date. You are encouraged to notify us of any inaccuracies so we can correct them. We also implement robust security measures to protect your data from unauthorised access or misuse.

Access to Your Information

You have the right to access and correct your personal information. Requests can be made to review, update, or remove your data, subject to legal and security verification processes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

Policy Updates

This privacy policy may be updated periodically. Changes will be communicated via email or through a notice on our Websites. Continued use of the Websites after such changes constitutes acceptance of the new policy.

Contact Us

For questions about this policy or to request updates to your personal data, please contact us through the provided channels on our Websites.